Shipping policy
Shipping Policy
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays. During high-demand periods, processing times may be slightly longer — we'll keep you informed.
Shipping Rates & Delivery Estimates We offer standard and expedited shipping options at checkout. Delivery times vary depending on your location:
- Standard Shipping: 7–15 business days
- Expedited Shipping: 3–7 business days
Shipping rates are calculated at checkout based on your order weight and destination.
International Shipping We ship worldwide. Please note that international orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our shipping carrier's website.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your contact email]. We will work with the carrier to resolve the issue as quickly as possible.
Incorrect Address Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately and we will do our best to make changes before the order ships.
Contact Us For any shipping-related questions, please reach out to us or through our contact page.